The Worcester Greenstar 25Si is a highly efficient gas-fired condensing combination boiler designed for reliability and performance. Manufactured by Worcester Bosch Group, it offers eco-friendly heating solutions, ideal for various home sizes, with compact design and advanced technology for optimal energy use.
1.1 Key Features and Benefits
The Worcester Greenstar 25Si boiler offers exceptional energy efficiency with an ErP A-rating, ensuring reduced energy consumption and lower utility bills. Its compact design makes it ideal for small to medium-sized homes, while the built-in frost protection allows for safe installation in unheated areas like garages. The boiler features a user-friendly control panel for easy operation and includes a high-quality stainless steel heat exchanger for durability. Additionally, it supports Worcester Bosch’s Greenstore system filters, enhancing performance and longevity. With a maximum central heating output of 25kW, it provides reliable and consistent heating. Its eco-friendly design minimizes carbon emissions, making it a sustainable choice for homeowners.
1.2 Overview of the User Manual
The Worcester Greenstar 25Si user manual provides comprehensive guidance for installation, operation, and maintenance. It includes detailed diagrams and step-by-step instructions to ensure safe and efficient setup. The manual covers essential safety precautions, system compatibility, and troubleshooting tips. Users can find information on control panel functions, operating modes, and energy-saving features. Additionally, it outlines recommended maintenance schedules and DIY tips to keep the boiler running optimally. The manual also explains fault codes and reset procedures, helping users address common issues independently. By following the manual, users can maximize the boiler’s performance, efficiency, and lifespan while ensuring compliance with safety standards and manufacturer recommendations.
Installation Requirements and Guidelines
Ensure the Worcester Greenstar 25Si is installed by a Worcester Bosch Accredited Installer, adhering to system compatibility and safety standards, using a Greenstar System Filter for optimal performance.
2.1 System Compatibility and Prerequisites
The Worcester Greenstar 25Si requires specific system compatibility to ensure optimal performance. It must be installed with a Greenstar System Filter to maintain efficiency and prevent contamination. The boiler is designed to work with compatible Worcester Bosch components, ensuring seamless integration. Proper ventilation and gas supply are essential prerequisites, as outlined in the manual. Installation must comply with local regulations and safety standards. Using non-recommended parts may void the warranty. Ensure all system prerequisites are met to achieve reliable operation and maximize energy efficiency. Always refer to the user manual for detailed compatibility guidelines and prerequisites before proceeding with installation.
2.2 Step-by-Step Installation Process
The installation of the Worcester Greenstar 25Si must be carried out by a qualified professional, ideally a Worcester Bosch Accredited Installer. Begin by selecting a suitable location for the boiler, ensuring proper ventilation and compliance with safety regulations. Connect the gas and water supplies according to the manual’s specifications. Install the system filter to prevent contamination and maintain efficiency. Ensure all electrical connections are secure and meet local standards. Once installed, press the reset button to initialize the boiler. Follow the manual’s guidelines for testing and commissioning to ensure proper operation. Always refer to the user manual for detailed step-by-step instructions to avoid errors and ensure compliance with safety protocols.

Operating the Worcester Greenstar 25Si Boiler
Operate the Worcester Greenstar 25Si by using the control panel to set temperatures and schedules. Ensure proper ventilation and follow safety guidelines for efficient, safe heating performance.
3.1 Understanding the Control Panel

The Worcester Greenstar 25Si control panel is user-friendly, featuring buttons and an LCD display for easy navigation. It allows adjustment of central heating and hot water temperatures, scheduling, and mode selection. The panel includes indicators for system status, fault codes, and reset functionality. Understanding the control panel is essential for optimizing boiler performance, ensuring energy efficiency, and maintaining comfort. Familiarize yourself with its layout and functions to operate the boiler effectively and safely. Regular use of the control panel enables precise temperature control and tailored heating schedules, enhancing overall system efficiency and user satisfaction.
3.2 Setting Up and Adjusting Boiler Settings
Setting up the Worcester Greenstar 25Si involves configuring temperature settings, timers, and modes to meet your needs. Use the control panel to adjust central heating and hot water temperatures, typically between 20-80°C. Set daily schedules to optimize energy use, ensuring heating is active only when needed. Adjusting settings can enhance efficiency and comfort. Refer to the user manual for detailed guidance on customizing preferences. Proper setup ensures the boiler operates efficiently, reducing energy consumption and lowering bills. Regularly review and update settings to maintain optimal performance and adapt to changing household requirements.
3.3 Operating Modes and Functions
The Worcester Greenstar 25Si operates in multiple modes to suit different needs. Central heating mode provides warmth, while hot water mode ensures a steady supply. Eco-mode optimizes energy use by adjusting temperatures. The boiler also features a frost protection function to prevent damage in cold conditions. Additional functions include a timer for scheduling heating and a temperature control system for precise adjustments. These modes and functions work together to enhance efficiency, comfort, and reliability. Users can easily switch between modes using the control panel, ensuring the boiler adapts to their lifestyle and preferences while maintaining high performance and energy efficiency.
Maintenance and Servicing
Regular servicing ensures optimal performance and efficiency. Check system filters, gas components, and electrical connections annually. Qualified engineers should perform detailed inspections to maintain reliability and safety standards.
4.1 Recommended Maintenance Schedule

Regular maintenance is crucial for optimal performance. Schedule annual servicing by a Worcester Bosch accredited engineer to inspect heat exchangers, condense traps, and gas components. Ensure system filters are cleaned every 3-6 months to prevent blockages. Check pressure gauges monthly and top up if necessary. Bleed radiators annually to remove airlocks. Inspect electrical connections and controls for wear or damage. Replace seals or gaskets if leaks are detected. Keep the boiler area clean and well-ventilated. Follow the user manual for DIY checks, but always rely on professionals for complex tasks to maintain warranty validity and ensure safety standards are met.
4.2 DIY Maintenance Tips for Users
Performing routine DIY checks can help maintain your Worcester Greenstar 25Si Boiler’s efficiency. Check the pressure gauge regularly, ensuring it stays between 1-2 bars. If it drops, repressurize the system using the filling loop. Clean the condensate trap every 3 months by draining it according to the manual. Inspect the system filter monthly and clean it to prevent blockages. Ensure the boiler area is well-ventilated and free from clutter. Look for signs of leaks around seals or pipes and address them promptly. While these tasks are manageable, always refer to the user manual for guidance and contact a professional for complex issues to avoid voiding the warranty.
4.3 Professional Servicing Requirements
Professional servicing is essential for maintaining the Worcester Greenstar 25Si Boiler’s performance and safety. It is recommended to have the boiler serviced annually by a qualified Gas Safe engineer to ensure optimal efficiency and compliance with safety standards. During the service, the engineer will inspect and clean key components, check gas pressures, and verify the system’s overall functionality. Additionally, professional servicing is required to validate the boiler’s warranty. Always use a Worcester Bosch Accredited Installer for extended guarantees. Regular professional maintenance ensures reliability, prevents potential issues, and prolongs the boiler’s lifespan. Keep records of all services for warranty and future reference purposes.

Troubleshooting Common Issues
The Worcester Greenstar 25Si Boiler may display fault codes indicating specific issues. Refer to the user manual for code meanings and reset procedures. If problems persist, contact a professional for assistance.
5.1 Identifying Fault Codes and Their Meanings
The Worcester Greenstar 25Si Boiler uses fault codes to indicate specific issues. These codes flash at different speeds on the control panel, providing clues about the problem. For example, a rapidly flashing light may signal a gas-related issue, while a slow flash could indicate a system malfunction. Refer to the user manual for a detailed list of codes and their meanings. Understanding these codes helps diagnose issues quickly, whether it’s a faulty sensor, low water pressure, or a blocked condensate pipe. This feature ensures users can address problems effectively, either through simple resets or by contacting a professional for complex repairs.
5.2 Resetting the Boiler and Common Fixes

To reset the Worcester Greenstar 25Si Boiler, press and hold the reset button located on the control panel until the light stops flashing. This often resolves minor issues like low water pressure or blocked condensate pipes. If the boiler fails to reset, check for common faults such as faulty sensors or gas supply problems. Ensure the system is properly bled to remove airlocks, which can cause inefficiency. For recurring issues, refer to the fault codes displayed on the control panel for guidance. If problems persist, contact a Worcester Bosch Accredited Installer for professional assistance, as complex repairs require specialized knowledge and tools.
5.3 When to Contact a Professional
If the boiler fails to reset or displays persistent fault codes, it’s essential to contact a professional. Issues like gas leaks, faulty heat exchangers, or complex system malfunctions require specialized expertise. Additionally, if you notice unusual noises, water leaks, or inconsistent heating, professional intervention is necessary. Always ensure that any repairs are carried out by a Worcester Bosch Accredited Installer to maintain warranty validity and safety standards. They have the tools and knowledge to diagnose and fix issues efficiently, ensuring your boiler operates safely and effectively. Delaying professional help can lead to further damage or safety hazards, so act promptly if problems persist.

Technical Specifications

The Worcester Greenstar 25Si boiler features a compact design with dimensions of 780mm (H) x 450mm (W) x 360mm (D) and weighs approximately 72kg. It achieves a high efficiency rating of 94% (A-rated) and is compatible with Worcester Bosch system filters for improved performance. The boiler operates with a maximum DHW flow rate of 10.4 liters per minute and is ErP compliant, ensuring energy efficiency and reliability for heating and hot water needs.
6.1 Boiler Dimensions and Weight
The Worcester Greenstar 25Si boiler measures 780mm in height, 450mm in width, and 360mm in depth, with a weight of approximately 72kg. Its compact design makes it ideal for installation in small spaces, such as kitchen cupboards or utility rooms. The boiler is wall-mounted, ensuring a neat and space-saving solution for modern homes. The robust construction ensures durability, while its lightweight design facilitates easier handling during installation. These dimensions and weight make the Greenstar 25Si a practical choice for various domestic heating systems, offering a balance of performance and convenience without compromising on space.
6.2 Performance and Efficiency Ratings
The Worcester Greenstar 25Si boiler is renowned for its high performance and energy efficiency, achieving an impressive 94% efficiency rating under the SEDBUK (Seasonal Efficiency of Domestic Boilers in the UK) system. It holds an ErP A-class rating for both heating and hot water, ensuring minimal energy waste and lower fuel bills. The boiler features a wide modulation range, adjusting its output to match demand, which enhances efficiency and reduces emissions. Its advanced condensing technology captures and reuses heat from flue gases, further improving performance. This combination of efficiency and reliability makes the Greenstar 25Si an excellent choice for eco-conscious homeowners seeking a high-performance heating solution.
6.3 Compatibility with System Filters
The Worcester Greenstar 25Si boiler is designed to work seamlessly with Worcester Bosch’s range of system filters, which help protect the boiler and heating system from debris and corrosion. Using a compatible system filter, such as the Greenstar System Filter, ensures optimal performance and efficiency. The boiler is compatible with filters like the Greenstar 1000 and 2000, which are specifically designed to enhance water quality and reduce maintenance needs. Proper installation of a compatible filter not only improves efficiency but also extends the boiler’s warranty. Always refer to the user manual or contact Worcester Bosch to confirm compatibility before installing any filter.
Environmental Considerations
The Worcester Greenstar 25Si boiler features high-efficiency condensing technology, minimizing energy consumption and reducing carbon emissions, making it an eco-friendly choice for environmentally conscious homeowners.

7.1 Energy Efficiency and Eco-Friendliness
The Worcester Greenstar 25Si boiler is designed with energy efficiency in mind, featuring a high-efficiency condensing system that reduces fuel consumption and lowers carbon emissions. Its advanced heat exchanger ensures maximum heat transfer, minimizing energy waste. This boiler is ErP (Energy-related Products) compliant, meeting strict EU energy efficiency standards. By utilizing condensing technology, it reuses heat that would otherwise be lost, significantly improving overall efficiency. This makes the Greenstar 25Si an eco-friendly option, helping homeowners reduce their environmental impact while lowering energy bills. Its design aligns with modern environmental goals, offering a sustainable heating solution for homes.
7.2 Reducing Carbon Footprint with Greenstar 25Si
The Worcester Greenstar 25Si boiler is engineered to significantly reduce carbon emissions, making it a sustainable choice for homeowners. Its high-efficiency condensing technology captures and reuses heat that would otherwise be wasted, lowering energy consumption and carbon output. By achieving high AFUE (Annual Fuel Utilization Efficiency) ratings, the boiler minimizes greenhouse gas emissions. Additionally, when installed with a Greenstar System Filter, it further enhances efficiency, reducing environmental impact. This eco-conscious design helps homeowners contribute to a greener future while enjoying reliable and cost-effective heating. The Greenstar 25Si is a practical solution for those seeking to balance performance with environmental responsibility.

Warranty and After-Sales Support
The Worcester Greenstar 25Si boiler comes with a comprehensive warranty, offering up to 5 years of coverage when installed by an accredited Worcester Bosch engineer, ensuring peace of mind and reliable after-sales support.
8.1 Warranty Terms and Conditions
The Worcester Greenstar 25Si boiler is backed by a 5-year parts and labor warranty when installed by a Worcester Bosch Accredited Installer. The warranty covers repairs and replacements for defective components, ensuring long-term reliability. To maintain warranty validity, annual servicing by a qualified engineer is required. The warranty does not cover damage caused by improper installation, misuse, or failure to adhere to maintenance recommendations. Terms and conditions are outlined in the user manual, providing clear guidelines for warranty claims and exclusions. This comprehensive coverage offers homeowners peace of mind, knowing their investment is protected for years to come.
8.2 Contacting Worcester Bosch Customer Service
For any inquiries or support regarding the Worcester Greenstar 25Si boiler, customers can contact Worcester Bosch customer service via phone, email, or through their official website. The service team is available to assist with technical questions, warranty claims, or general advice. It is recommended to have the boiler model and serial number ready when contacting support for quicker resolution. Additionally, Worcester Bosch provides online resources, including FAQs and downloadable manuals, to help users troubleshoot common issues independently; Their dedicated team ensures prompt and professional assistance, making it easy for homeowners to maintain their boiler’s optimal performance and address any concerns efficiently.
Safety Precautions and Guidelines
- Ensure proper ventilation in the room where the boiler is installed to avoid gas accumulation.
- Keep the boiler area clear of flammable materials and obstructions.
- Avoid touching electrical components without proper qualification or tools.
- Follow all manufacturer guidelines for safe operation and maintenance.
9.1 Essential Safety Measures for Users
To ensure safe operation of the Worcester Greenstar 25Si Boiler, users must adhere to essential safety measures. Always maintain proper ventilation in the room where the boiler is installed to prevent gas accumulation. Keep the boiler area clear of flammable materials and obstructions. Avoid touching electrical components without proper qualification or tools. Never attempt to adjust or repair the boiler unless you are a certified professional. Ensure all connections, including gas and electrical, are secure and meet safety standards. Regularly inspect the boiler for signs of wear or damage. Follow the manufacturer’s guidelines for safe operation and maintenance. In case of emergencies, turn off the boiler and gas supply immediately and contact a qualified technician.
9.2 Handling Gas and Electrical Components Safely
When handling gas and electrical components of the Worcester Greenstar 25Si Boiler, ensure all safety precautions are followed. Always turn off the mains power and gas supply before performing any maintenance or repairs. Never attempt to work on live electrical systems or gas lines without proper training. Use appropriate tools and protective equipment to avoid injury. Keep flammable materials away from the boiler and its components. Ensure all connections are secure and meet safety standards. If unsure about any procedure, contact a qualified professional. Improper handling can lead to gas leaks, electrical hazards, or system damage, so adherence to safety guidelines is crucial for safe operation.